Search
Close this search box.
Search
Close this search box.

Service Agreements

Feel safe in the knowledge that your system is protected, so you can get on with your work.

Our service agreements offer priority service, security, protection and fixed costs, with a price to suit every budget.
service agreementsservice agreements
calibration of vision systemcalibration of vision system
calibration of optical CMM vision systemcalibration of optical CMM vision system
service teamservice team

Overview

A service and maintenance agreement between you and The Sempre Group provides levels of support according to your needs and everyday peace of mind.

Our cover options can include:

  • telephone support
  • remote support
  • priority respones (within 24 hours)
  • breakdown cover
  • annual / 6 monthly / 3 monthly calibrations with traceable certificate
  • some systems are now also available with UKAS calibration
  • HDD imaging

All new machines purchased from Sempre are covered during the first year by our parts and labour warranty. In the following years, we recommend that for quality control machines are linked into a site-wide service agreement.

Benefits:

  • Fixed costs
  • Priority response assurance and 24hr response time
  • Security and protection
  • Improve: efficiency, performance, protection
  • Reduce: breakdowns, expenses, downtime

We are able to support multiple systems including different measuring systems and software in one service agreement package.

We offer three levels of protection to suit your requirements: Silver, Gold and Platinum.

Features

Features

Metrology Servicing Agreement

Our Service Agreement Levels

Silver

  • Annual service and calibration (including traceable or UKAS calibration certificates)
  • Telephone support
  • Remote support (internet access required)
  • HDD imaging
  • Priority booking

Gold

All of the perks of silver

  • With 24hr breakdown response time

Platinum

All of the perks of silver and gold

  • With Breakdown and parts cover

Applications

Keeping your quality and production running smoothly our service agreements cover all of our systems and software including:

As well as our quality and SPC software.

servicing optical CMM

Industries

Aerospace

Aerospace

Automotive

Automotive

Medical Devices

Medical Devices

Packaging

Packaging

Plastics

Plastics

Sheet Metal

Sheet Metal

Precision Engineering

Precision Engineering

Energy

Energy

Electronics

Electronics

Annual support for your systems and software

Need Help With A Quality Challenge? Get In Touch.